what your small business is selling?
your business?
small business can't possibly satisfy the expectations of a very
broad clientele.
possible having to deal with "bad" customers - i.e. those that don't
pay, those that drive you nuts for very little return etc etc.
customer, you need to define your "ideal" customer BEFORE you
undertake any marketing.
market (the people you want to talk to), the more accurately you
can focus your marketing efforts on them.
position to judge how best to reach them with your message and
what sort of message will appeal to them.
